Pathway Legal

Acceptable use policy (AUP)

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Pathway privacy policy

The privacy policy lists how we protect your privacy.

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Pathway legal notice

The legal notice describes terms of use, copyright, and indemnity for our website and associated content.

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Accessibility Plan

Our Accessibility Plan has developed in accordance with the requirement of the Accessible Canada Act. (S.C. 2019, c. 10) and its regulations (ACA).

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Accessibility Feedback

At Pathway we value your feedback and want to know about any accessibility barriers you might have faced with us.

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Cloud service legal documents

Service level agreement (SLA)

Everything we do is backed by customer-focused SLAs and a minimum 99.9% uptime guarantee.

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Terms and conditions

Our terms and conditions outline the conditions of our service and our customers’ rights and obligations when they choose us as a service provider.

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Other legal documents

MySmartOffice terms and conditions

Outlines the responsibilities and terms of using the MySmartOffice remote management client and governance reporting tool.

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MySmartOffice service level agreement (SLA)

Everything we do is backed by customer-focused SLAs and a minimum 99.9% uptime guarantee.

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Because we offer many customized solutions, our Terms and Conditions and Service Level Agreements (SLAs) often vary and are subject to change. To obtain a copy either document for your Pathway services, please contact your Account Manager at sales@pathcom.com.