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Unlock the full potential of your business with Pathway’s sophisticated Hosted PBX solutions. Designed to meet the unique needs of small businesses, our comprehensive telephone system offers advanced features and benefits that enhance your corporate image, lower costs, and provide seamless scalability. With our years of experience and commitment to delivering high-quality services, we are here to support your communication needs and help your business thrive.
Save time. Do more.
When you switch to hosted PBX, you’ll see immediate time savings compared to a traditional phone system.
BENEFITS
- Faster moves/adds/changes
- IT staff not required for user support
- Reduced telephone tag for employees
- Improved remote office activity
- Reduced travel for IT staff
TIME SAVED
- 1.5 hours/move
- 5.5 hours/week
- 3.9 hours/week. 25 business days/year
- 4.3 hours/week. 28 business days/year
- 3.3 hours/week
Features you’ll love
Auto attendant
Efficiently direct callers to their intended recipients with our automated attendant feature.
Multilingual web portal
Easily manage your phone features through a user-friendly web interface available in multiple languages.
Unified phone system
Enjoy free calling between all of your international locations, seamlessly connecting your global workforce.
Pick up groups
Support your colleagues by answering calls that ring on their phones, ensuring efficient call handling.
Music on hold
Keep callers engaged and entertained with custom on-hold music while they wait to be connected.
Hunt groups
Efficiently distribute incoming calls among a group of employees, ensuring that all callers interact with a real person.
Direct inward dial (DID)
Allow callers to reach you directly without encountering automated greetings, promoting direct communication.
Local extensions
Easily connect with your colleagues using their assigned extensions, promoting seamless internal communication.
Three-way calling
Enhance productivity by conducting productive three-way conference calls with ease.
Voicemail
Access your voicemail messages from your phone, email, or through a web-based interface, ensuring you never miss an important message.
Distinctive ringing
Customize your ringtone to easily identify incoming calls and differentiate between personal and business contacts.
Speed dial
Save time and make quick calls by assigning speed dial numbers to frequently dialled contacts.
Personal phone book
Access your contact numbers conveniently on your phone and through the web, keeping your contacts organized and accessible.
Corporate phone book
Access contact information for both on-site and remote workers, facilitating seamless communication within your organization.
Do not disturb (DND)
Easily manage your availability by sending incoming calls directly to voicemail when you don’t want to be interrupted.
Caller ID
Gain valuable insights into incoming calls with detailed caller identification information.
Call forwarding
Stay connected wherever you are by forwarding your calls to any desired phone number, ensuring you never miss an important call.
Call transfer
Seamlessly transfer calls to another employee or the automated attendant, enabling efficient call routing.
Call waiting
Manage multiple calls efficiently by answering a second call while keeping the first call on hold.
Call logs
Easily review your voicemail messages and call history, allowing you to stay organized and track your communication activities.
Redial and call back
Quickly redial the last number you called or easily call back the last person who contacted you, saving time and effort.
Benefits for your business
Reduce costs
Experience immediate savings by switching to our Tier III hosted PBX solution. With 24x7x365 support, managed services, and no capital investments required, you can significantly reduce your expenses.
Work remotely
Unify your multiple locations with our feature-rich phone system, enabling automatic call routing to employee phones without incurring long-distance charges, no matter where they are located globally.
Improve productivity
Streamline your operations by easily managing phone locations and settings, enhancing call routing with an auto attendant and operator console. Employees gain access to numerous one-touch phone features, boosting their productivity.
Enhance your corporate image
Impress your customers with a professional automated greeting, efficient call handling, minimal wait time, and accurate call routing. Our integrated solution helps elevate your corporate image and enhances customer satisfaction.
Pro-active management
Leave the management to us. Our experts handle the quick migration process with minimal effort required on your part. We take care of setting up, managing, and supporting your phone system, allowing you to focus on your core business.
Maximum value
Benefit from over twenty customizable features at no additional charge. From auto attendant and web portals to hunt groups, call conferencing, and enhanced call routing, our solution offers maximum value for your investment.
Scale quickly
Start small and scale at your own pace without the need to change platforms. Our flexible solution allows you to pay only for what you need, ensuring optimal scalability and a high return on investment.
Keep your phone numbers
Easily transfer your existing phone numbers at no extra cost. We manage the entire process seamlessly, ensuring a smooth transition without any interruption to your business operations.
Free long distance
Take control of your ongoing costs with free North American long-distance calling and competitive rates for international calls. Keep your communication expenses in check while staying connected globally.
