Cloud service legal documents
Service Level Agreement (SLA)
Everything we do is backed by customer-focused SLAs and a minimum 99.9% uptime guarantee.
Terms and Conditions
Our Terms and Conditions outline the conditions of our service and our customers’ rights and obligations when they choose us as a service provider.
Other legal documents
MySmartOffice Terms & Conditions
Outlines the responsibilities and terms of using the MySmartOffice remote management client and governance reporting tool.
MySmartOffice Service Level Agreement (SLA)
Everything we do is backed by customer-focused SLAs and a minimum 99.9% uptime guarantee.
Because we offer many customized solutions, our Terms and Conditions and Service Level Agreements (SLAs) often vary and are subject to change. To obtain a copy either document for your Pathway services, please contact your Account Manager at sales@pathcom.com.