HELP

Technical support available to you 24x7x365.

Compassionate care that helps you get back on your feet. Our experts stop at nothing to get your business back up and running in no time at all! Give us a call or get started with some resources and self help.

SELF HELP

YOUR SERVICES ARE UNIQUE TO YOU

Why should your support be any different?

Chat

Connect with one of our live agents with a click of a button. Get your questions answered in seconds.

Call

Toronto: 416 214 6363

Outside GTA: 1 877 883 85169

Hamilton/Burlington: 905 570 8789

Vancouver: 604 630 6933

Email

Corporate: corp@pathcom.com

Residential: info@pathcom.com

YOUR SERVICES ARE UNIQUE TO YOU

Keep our customers happy

Someone will listen

Our agents aren’t robots. They’re trained to listen and respond to your needs.

Around the clock support

Always available engineers and technical support.

Multiple options

Phone, email, and live chat. Like to DIY? Look at our self-help options.

Disciplined responses

We structure your support according to ISO 9001:2015 and SLA requirements. You expect consistent support. We deliver.

Timely responses

Get SLA driven response times so you always get back to business within your objectives.

Responsive support

Don’t take our word for it. We guarantee timely support every time with a contractual SLA.

Find out more about how we serve our customers.

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POWERFUL MANAGED IT SOLUTIONS

Customized technical support

Contact centre

24/7/365, multilingual technical and business process support. Amaze your customers and transform your brand.

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IT outsourcing

Flexible, next generation IT solutions that let you focus on your business. Deliver your projects on time and on scope.

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Continuous care

IT services managed all-day, every day by our experienced staff. Guarantee your response times and keep your costs under control.

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Learn about our customized technical support options.

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HELP

Self-help

Internet access information
Get detailed internet access information here.

Learn more

National DNCL information
Register your contact numbers to reduce telemarketing calls.

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Pathway docs
Browse our wiki for valuable howtos. We’re always adding more content!

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Service indicator
Are you experiencing network issues? Find out the status of all our services.

Learn more